|

A members only PODcast archive of this seminar is now available. Click here to order!
Date: Thursday, May 18, 2006 Time: 02:00 PM ET / 01:00 PM CT / 12:00 PM MT / 11:00 AM PT [Prevailing Time] Presenter(s): Marsha Petrie Sue, MBA Objective: Survival tactics for people that create perplexity, puzzlement, and pandemonium.
An interactive program focused on verbal and internal communication and listening skills. Training the brain to get the results you deserve, reduce conflict, and improve relationships is the major focus. Create balance and a positive environment with this highly effective presentation. Field of Study: Human Resources Program Level: Basic CPE Credit: 1 Credit Hour
No advanced preparation or prerequisites are required for this course.
Incredible Results
You will be able to manage any situation with tact and poise. Your stress will be reduced, confidence improved and you will even be able to say no without feeling guilty. Learn to stay in control no matter how difficult the person or situation. Personal accountability is polished and difficult people will always be in control!
Powerful, Fresh Ideas
Understanding perception and communication patterns is the platform that makes this a sought after program. Toxic people are at work and at home, so you have to develop strong skills to manage them because you will never change them. Remember they cant get your goat if you dont tell them where its tied up!
This workshop helped me understand the principles of building better relationships and knowing the other characteristics of people. It was very useful. Ive heard many speakers good and not so good and Marsha is extremely engaging.
Debbie Rawls, Old Republic Home Protection
What will be covered?
√ Identify how to review communication preferences.
√ Learn to speed-read people.
√ Close the gap in the Generational Divide (Boomers, X and Y)
√ Keys to staying calm in even the most difficult situations.
√ Focus on three steps that will get people to hear everything you say.
√ How to give and receive criticism and keep emotions in check.
√ Save time by flexing your style rather than trying to change others.
√ Techniques on listening more objectively to what others have to say.
√ Learn why a smile is a critical key to resolving issues and conflict resolution.
Benefits
Communications will be improved, and conflict reduced.
You and your team will be more productive, high morale instilled,
and the environment will be motivated to succeed together.
Marsha Petrie Sue, MBA
Marsha has been called The Accountability Master because she dares people to take personal responsibility for their choices, success and life. She is original, unique, and a one-of-a-kind professional speaker and author who is also an accomplished shooter, award winning fisherperson and landscape photographer. She challenges every morsel of your beliefs while entertaining and enlightening. Marsha is the author of the award winning CEO of YOU: Leading YOURSELF to Success. In addition, she holds her MBA and is a former Executive Vice President of Westinghouse Financial American Directory Project.
Area of Expertise:
Marsha works with companies and associations that want to create a stimulating environment for leaders and employees through personal accountability, challenged thinking and acceptance of change.
High Profile Presentations sampling:
American Express Will to Win Expo Keynote
National Guard Keynote Educational Workshop
The BONES Society, Inc. Convention keynote
Association of Accounting Administration keynotes and concurrent sessions
Cold Stone Creamery Franchisee Expo keynote
Shea Properties 2006 Company Kickoff
Authored material:
Over 125 articles published
Over 37 books, recordings & downloads
Occupational Highlights/Previous Experience:
President and CEO MPS, Inc., a speaking practice and training company
Executive Vice President, Westinghouse Financial Services, American Directory Project
Director, National Accounts, USWest/Qwest
Regional Markets Manager, GTE Directory Company
Recognition:
First place Arizona Literary Awards
Member of the Year National Speakers Assn-AZ
Past President, National Speakers Assoc.-AZ
Telly Award Winner
Writer's Digest Certificate of Merit for The CEO of YOU
Education:
Graduated magna cum laude, MBA, University of Phoenix
BA, California State University, Long Beach
Darden School of Business
Myers Briggs Type Indicator Certification
$25.00 for AAA Members / $40.00 for Non-Members
|