Topics and Speakers

• A Legal Update
  
• Breakout Sessions by Firm Size
  
• Crisis Management
  
• Today’s Virtual Office: Best Practices for Cutting the Cord
  
• Managing Millennials
  
• Planning an Effective Retreat
  
• Disaster Management from a Firm Administrator’s Approach
  
• Working Together Works
  
• Health Care Reform
  
• Building Your Assets as a Firm Administrator
  
• Caesar’s Wife: Tipping the Delicate Balance of Leadership and Ethics
  
• The Firm Administrator and Succession . . . What Really Happens and Why You Should Care
  
• Measuring the Satisfaction and Loyalty of Key Clients
  
• The Administrative Details of Mergers and Acquisitions
  
• Gadgets: Dripping with Practicality
  
• Insights to Action: Leadership & Strategic Thinking for the New Normal
  
• Leadership Inside Out: Discovering the Leader Within

Cyber Café Open

• Discuss ways to elevate the HR function to actively participate in driving firm strategy, facilitate open and honest conversations, and have a bigger impact on your firm’s overall success
  
• Explore a strategic planning methodology that you can deploy to help uncover disparate viewpoints and unify your team around specific strategies
  
• Understand what motivates your staff and learn specific actions you can take to inspire them and keep them fully engaged with your firm
  
• Identify your high potential team members and discuss ways to develop them for long-term success
  
• Learn how to organize your team and resources to ensure the successful transition of retiring leaders
  

Don’t miss this HR Fly-In to enhance your role as strategic advisor in your firm, identify, retain, and develop your future leaders, and plan for succession!

Jennifer Wilson with ConvergenceCoaching, LLC will lead this year’s Human Resources Fly-In. Jennifer is a co-founder and partner of ConvergenceCoaching, LLC, a national leadership and marketing consulting firm dedicated to helping CPA and IT firms achieve success by helping them develop and implement leadership, succession, marketing, and training and development plans. Jennifer’s ultimate goal is to make a transformational difference in the lives of her clients and in their businesses. Named as one of Accounting Today’s 100 Most Influential People in Accounting and INSIDE Public Accounting’s Top 10 Most Recommended Consultants, Jennifer has worked in both the public accounting and IT sectors before co-founding ConvergenceCoaching, LLC. As a partner for the top ten accounting firm, BDO Seidman, LLP, Jennifer ran the National Financial Solutions Group practice with nearly 100 consultants providing financial systems selection, implementation, and support services to clients. Prior to BDO Seidman, Jennifer was Vice President of Sales and Customer Services for State Of The Art, Inc. (now known as Sage Software, Inc.) where she was responsible for the publicly-traded software publisher’s marketing, sales, education, and customer services functions. Instrumental in implementing the company’s highly successful CPA marketing programs, Jennifer assisted in recruiting tens of thousands of CPAs to State Of The Art. Jennifer is a member of the Association for Accounting Administration (AAA), Association for Accounting Marketing (AAM), American Marketing Association, and International Coach Federation. She is a past Board member and among the founding members of the Information Technology Alliance (ITA) and has been both Chair and member of the planning committee for the AICPA TECH Conference. Jennifer is an active volunteer in the profession and currently serves on the Education Committee for AAM and as a member of the Bill.com Advisory Board. Jennifer is also a member of the New Horizon Group, a forum for leading consultants to the accounting profession. She serves on the editorial advisory board and is a regular guest columnist for Accounting Today and Accounting Tomorrow with many recently published articles on leadership, practice management, and marketing. She is a nationally recognized speaker, teacher, and facilitator delivering leadership and marketing programs to accounting and technology associations, state societies, and firms on a regular basis.

10:00 a.m. – 10:15 a.m.
Fly-In Refreshment Break

12:00 p.m. – 1:00 p.m.
Human Resources Fly-In Lunch

2:30 p.m. – 2:45 p.m.
Fly-In Refreshment Break

4:45 p.m. - 5:45 p.m.
First Timer's Forum
Led by Arlis Esnough, Firm Administrator, Hansen, Jergenson, Nergaard & Co. and Rita Keller, President and Founder, Keller Advisors, LLC
Program Level: Overview
NASBA Field of Study: Personal Development
CPE Credit: 1 hour

If this is your first AAA National Practice Management Conference, or first in several years, you are encouraged to participate in this lively and interactive session designed to help facilitate your conference experience. Spend time learning the ins and outs of this nationally recognized educational extravaganza. Veteran attendees and past AAA National Presidents Virginia Lowery and Rita Keller will take a fresh approach to adding value to the annual event while providing tips to receive the maximum return on your personal and firm investment.

6:00 p.m. - 7:30 p.m.
Welcome Reception with Mint Juleps and Our Vendors
Join other conference participants for an evening of networking and fun as AAA leads attendees to the Winner’s Circle with a proper welcome to Louisville. The evening will allow for introductions to the event’s vendors and will set the tone for the next two-and-a-half days of excitement with appetizers, Mint Juleps, and a cash bar.

Wednesday, June 22, 2011
6:00 a.m.
Morning Power Walk
Led by Roman H. Kepczyk, CPA.CITP, Director of Consulting, Xcentric
Join other attendees for a relaxing walk through some of Louisville’s most interesting surroundings. Time will be provided to freshen up before sessions begin. Meet in the lobby of the hotel.

7:00 a.m. - 5:00 p.m.
Conference Registration with Our Vendors
Cyber Café Open

7:15 a.m. - 8:15 a.m.
Networking Breakfast
Program Level: Basic
NASBA Field of Study: Business Management & Organization
CPE Credit: 1 hour

This open forum format will provide an opportunity for conference participants to ask questions of administrators, COOs, principals and partners from firms of various sizes with differing focuses and structures.

7:15 a.m. – 8:15 a.m.
Speed Networking Breakfast
Moderated by Jim Fahey, AAA Director of Education
Program Level: Basic
NASBA Field of Study: Personal Development
CPE Credit: 1 hour

Using the Speed Dating format, this breakfast session will provide five sessions of seven minutes each for members to have one-on-one conversations regarding specific topics in an intensive and fast-paced forum.

7:15 a.m. - 8:15 a.m.
AAA Chapter Outreach Breakfast
Led by Janine Zirrith, AAA’s Director of Chapter Development and Laurie Simonson, AAA’s Incoming Director of Chapter Development
Program Level: Basic
NASBA Field of Study: Personal Development
CPE Credit: 1 hour

This session welcomes all current chapter officers and potential chapter leaders as well as individuals looking to organize a chapter in their area. The breakfast session will review current procedures and offerings as well as provide an exchange of information between chapters regarding programs, benefits and success stories.

8:20 a.m. – 8:30 a.m.
Welcoming Session
Join us as we begin our journey to the Winner’s Circle with the opening of the 2011 National Practice Management Conference.
Welcome Address by Penny Gold, CEO, Kentucky Society of CPAs

8:30 a.m. - 9:45 a.m.
What Makes the Great Ones Great?
By Don Yaeger, Sports Writer and Author
Program Level: Basic
NASBA Field of Study: Personal Development
CPE Credit: 1.5 hours

As a sports writer and author of more than a dozen books, Don has had a front row seat with some of the greatest winners in athletics, including Walter Payton, Jimmy Connors, Michael Jordan, John Wooden, Pat Riley and Dale Brown. They are all legends in their own right, but does anyone believe the athletes mentioned above are really the GREATEST athletes of their time, physically? Remember, Jordan wasn’t even the first pick in the draft. Payton had to go to a small black college because bigger schools didn’t want to risk a scholarship on him. Each became a champion through strength and skills that had nothing to do with physical prowess.

Using rich personal accounts gathered from more than twenty years of interviews with many of today’s sports legends and business leaders, this session explains Sixteen Consistent Characteristics of Greatness. This session will share these characteristics with participants, in an easy, engaging style, which helps each realize that they, too, can achieve a higher level of personal success.

As an award-winning keynote speaker, business leadership coach, New York Times Best-Selling Author and long time Associate Editor for Sports Illustrated, Don Yaeger has fashioned a career that spans over two decades. He has worked with audiences as diverse as Fortune 500 companies and cancer survivor groups, where he shares his personal story. He is primarily sought-out for his lessons on achieving greatness, learned from first-hand experiences with some of the greatest sports legends in the world. Additionally, Don has been engaged as a media trainer to countless high-profile athletes, business leaders and elected officials. Throughout his writing career, Don has developed a reputation as one of America's most provocative journalists and has been invited as a guest to every major talk show – from Oprah to Nightline, from CNN to Good Morning America. A 1984 graduate of Ball State University with degrees in both journalism and history, Yaeger began his career as a reporter for the San Antonio Light where he rose through the ranks to pen investigative features for the daily. He later moved on to the Dallas Morning News. Following his stint in Dallas, Yaeger worked as a political editor for the Florida Times-Union. After four years, he dedicated himself to the pursuit of writing books. Yaeger’s first book, Undue Process: The NCAA’s Injustice For All, was published by Sagamore Publishers in 1990. He has since gone on to write 16 other sports-related books (four of them New York Times bestsellers) including the highly-publicized Times bestseller Under The Tarnished Dome: How Notre Dame Betrayed Its Ideals For Football Glory and 1998’s Sports Book of The Year Pros and Cons: The Criminals Who Play in the NFL. In spring 2000, Don published Sole Influence about the influence of shoe companies on athletes and that fall Never Die Easy: The Autobiography of Walter Payton. Penguin Books published Don’s third New York Times best-seller, Ya Gotta Believe, about the battle baseball legend Tug McGraw fought against cancer. His 13th book, It’s Not About The Truth, chronicled the story of the Duke lacrosse rape hoax that shocked the country. In 2008, Don released two books, The Senior – the story of Mike Flynt, who refused to live with regret and returned to play his senior year of college football at age 59 – and Running for My Life – the heart wrenching autobiography of one of the NFL’s greatest running backs, Warrick Dunn. After several years of freelancing for Sports Illustrated, Don joined the magazine’s staff full-time in July 1996. Two years later he was promoted to Associate Editor, where his work was to cover not only sporting events but the legal issues, controversial happenings and wrongdoings which affect the world of sports.

9:45 a.m. – 10:10 a.m.
Refreshment Break with Our Vendors

10:10 a.m. – 1:00 p.m.
BREAKOUT SESSIONS BY FIRM SIZE INCLUDING LUNCH & LEARNS
Participants will be assigned to the session matching the number of personnel at their respective firms. Session moderators will ensure focused discussions on topics and issues of importance to the participants based on agendas determined by participants prior the Conference. These pre-determined agendas will help allocate time to the topics of interest and need. Lunch will be served during the last portion of the session.
Program Level: Basic
NASBA Field of Study: Business Management & Organization
CPE Credit: 3.0 hours

• <=25 people led by Ginny Fedrich and Wendy Waters
• 26-49 people led by Kim Bowers and Peggy Burnstein
• 50-75 people led by Jason Willis and Kim Burroughs
• 76-115 people led by Ken Eyler and Ralph Hendrix
• 116-200 people led by Leigh-Ann Sparks
• 201+ people led by David Peneycad and Dawn Hanna Bel
  

• Generational differences and what makes Millennials unique, special, and different;
  
• How to motivate and manage your youngest team members effectively; and
  
• Methods to retain your top performers and develop them into your firm’s future leaders.
  

4:00 p.m. – 5:00 p.m.
Effective Upward Communication
By Sandra L. Wiley, SPHR, Shareholder and COO, Boomer Consulting, Inc.
Program Level: Intermediate
NASBA Field of Study: Communications
CPE Credit: 1.0 hour

Excellent communication – both written and spoken – is essential in professional growth. The lack of this skill has sidelined some very good people from moving ahead in their firms. We will examine what you are doing well today, as well as what you could improve upon in your communication techniques to insure that you will not be left behind.

Sandra Wiley, Shareholder and COO, is ranked by Accounting Today for the second consecutive year as one of the 100 most influential people in accounting as a result of her prominent role as an industry expert on HR and training as well as influence as a management and planning consultant. Sandra is a certified Kolbe™ trainer who advises firms on building balanced teams, managing employee conflict and hiring staff. Sandra's Kolbe A™ Index reveals her to be a visionary leader who is gifted with the ability to tackle emerging as well as future challenges. She works with a sense of adventure, preferring to focus upon the most essential facts in order to grasp a "big picture" view of any situation. Sandra relies upon her creativity and inspiration to cut through complexity and devise timely solutions while following her instincts to "keep the ship moving" at all times (and improvising with precision when necessary to make sure that happens.) Sandra is a naturally gifted public speaker who is noted for the energy and excitement she brings to an audience. At the same time, she adds a personal touch that leaves individuals in the crowd with a sense that she is your friend. This ability to build relationships and project warmth makes Sandra especially effective at building great teams. She is a team player in her own right, offering her multi-tasking skills and a realistic viewpoint that can keep an agenda on track and people focused on the tasks at hand. Sandra directs Boomer Consulting, Inc.'s annual Human Capital and Learning Symposium™ and offers her services as co-director of the Performance3™ Management Program. She has been in the Strategic Coach Entrepreneurial Team Program™ for 10 years and is responsible for communicating its concepts to clients and the Boomer staff. Sandra is regularly invited to speak at national conferences where she empowers audiences with new ideas and a sense of humor. She is a popular author who is frequently published by many trade journals including CPA Practice Management Report, Accounting Today, Accounting Web, The CPA Practice Management Forum, The CPA Report of South Carolina, Lagniappe of Louisiana and The Asset of Missouri Societies. She also contributes a regular column covering human resources to the Boomer Bulletin™ and penned an award winning marketing plan, Rebuilding the Community Bank, published by the Bank Marketing Association.

5:45 p.m.
Transportation to AAA’s Evening Out at Churchill Downs
Meet in the main lobby of the hotel for transportation to the group’s Evening Out.

6:00 p.m. - 10:00 p.m.
AAA’s Evening Out at Churchill Downs
ACE Award Presentation
An evening with dinner, awards and entertainment. Dress is comfortable for an evening filled with ideas on how to get you to the Winner’s Circle.

Thursday, June 23, 2011
6:00 a.m.
Morning Power Walk
Led by Roman H. Kepczyk, CPA. CITP, Xcentric
Join other attendees for a relaxing walk through some of the downtown Louisville’s most interesting surroundings. Time will be provided to freshen up before sessions begin. Meet in the lobby of the hotel.

7:00 a.m. - 5:00 p.m.
Registration with Our Vendors
Cyber Café Open

7:15 a.m. - 8:25 a.m.
EARLY RISERS BREAKFASTS
Program Level: Basic
NASBA Field of Study: Business Management & Organization
CPE Credit: 1 hour
HRCI Approved: 1 hour (Human Resources Breakfast only)

The Early Risers breakfasts are open forum formats providing an opportunity for conference participants to ask questions of experts in the fields of marketing, technology, leadership and human resources. Conference attendees may select one of four breakfasts.

(ER1) Marketing
Facilitated by Charles Hylan, CPA, Shareholder, The Growth Partnership

(ER2) Leadership
Facilitated by Rita Keller, President and Founder, Keller Advisors LLC

(ER3) Technology
Facilitated by Roman H. Kepczyk, CPA.CITP, Director of Consulting, Xcentric

(ER4) Human Resources
Facilitated by Sandra L. Wiley, Shareholder and COO, Boomer Consulting, Inc.

8:30 a.m. – 10:00 a.m.
Get Off Your Duff: Finish What You Start
By Sam Allred, CPA, Founder and Director, Upstream Academy
Program Level: Intermediate
NASBA Field of Study: Personal Development
CPE Credit: 1.5 hours

There must be a reason why many people quite often start projects or tasks, big or small, and at some point while working on the tasks they feel overwhelmed, frustrated and stressed, so much so that in the end they quit or never quite finish to expectations. Sometimes it’s just a matter of the right motivational mix. What if you broke the project into smaller pieces? What if you utilize the snowball effect to your advantage? What if you avoid multitasking as best you can? What if you integrate breaks into the project or task? This session will discuss the implementation of a “finish what you start” mentality throughout the firm.

Sam Allred is a Shareholder with Anderson ZurMuehlen & Co., P.C., a regional CPA and business consulting firm headquartered in Helena, Montana. The firm has six offices and over 200 employees. Sam is also the Founder and Director of Upstream Academy, an international association of CPA Firms, and was the central figure in the development of a consulting methodology now practiced by hundreds of CPA firms and consulting organizations around the country. Sam is also the Founder of LeaderSkills Institute which develops professional training materials to help CPA firms teach and promote leadership skills internally. Sam interacts with hundreds of CPA firms around the world every year via conferences, partner retreats, management presentations and training sessions. He speaks and writes extensively both in the U.S. and abroad. In high demand as a facilitator for CPA firm retreats, Sam energetically and creatively engages all of the partners in the discussion, using proven processes and their firm’s strengths to successfully navigate challenges the firm may face. He is viewed as one of the top strategic thinkers in the profession. Sam has been regularly recognized as one of the major influencers of the accounting profession and has been listed for the past three years as one of “IPA Most Recommended Consultants.”

10:00 a.m. - 10:30 a.m.
Refreshment Break with Our Vendors

10:30 a.m. - 12:00 p.m.
BREAKOUT SESSIONS

(I) Caesar’s Wife: Tipping the Delicate Balance of Leadership and Ethics
By Greg Conderacci, Senior Fellow, The Business Learning Institute
Program Level: Intermediate
NASBA Field of Study: Ethics, Behavioral Ethics
CPE Credit: 1.5 hours

• What tools and resources will you need on your journey?
  
• What obstacles will you encounter?
  
• What does it take to truly become the "go to" person in your firm?
  
• There are high expectations - have you identified them?
  
• How will you meet and surpass them?
  

• The difference between client satisfaction and loyalty
  
• The only question you really need to ask your clients (plus a lot more)
  
• Who should be surveyed and how often
  
• How to survey clients – electronically or via traditional mail
  
• The pitfalls to avoid
  

• understand their personal foundation for leadership;
  
• learn ways to apply it to improve the way each does his/her job; and
  
• learn approaches to developing direct reports
  

Highlights of the session include: developing a personal mission and using it to guide one’s life; exploring internal drivers of outstanding leadership; learning the characteristics of “Level Five” leadership vs. management; and building trust in direct reports.

See Thursday’s 10:30 a.m. – 12:00 p.m. session (I) for Mr. Conderacci’s bio.

3:15 p.m. - 3:30 p.m.
Refreshment Break with Our Vendors

3:30 p.m. – 5:00 p.m.
Implementing Performance Measurement and Accountability
By Bill Reeb, CPA, CITP, Succession Institute LLC
Program Level: Intermediate
NASBA Field of Study: Business Management & Organization
CPE Credit: 1.5 hours

The buzz word for the 90's in management was Accountability. And as we entered the 21st Century, while everyone seemed to be saying it, no one seemed to be doing it. Accountability is heavily supported by management and the rank-and-file because everyone wants someone else to be accountable for the work that is not getting done. The theory -- if we implement accountability, "my supervisor, peer or subordinate will finally have to pull their share of the workload." In order to successfully implement this, you have to create a non-discriminatory, objective (not subjective), system of metrics that are tied to your organization's strategy. This session focuses on setting goals at the proper level, communicating and managing your workforce, establishing objective and measurable expected outputs, and using various techniques (like Balanced Scorecard) to tie it all together.

Bill Reeb has been consulting for three decades to all sizes of businesses, from Mom and Pop operations to Fortune 100 companies, primarily in the areas of organization, automation, and revenue generation. As an entrepreneur, Bill has founded seven small businesses, he had two ladies clothing stores, one retail computer software store, a software development firm, a computer consulting firm, a CPA firm and his current management consulting firm - Succession Institute, LLC. As an award-winning public speaker, Bill lectures throughout the U.S. and Canada to thousands of executives and CPAs each year. In addition, he has been featured on numerous video-taped and live television programs. As an award-winning author, Bill is internationally published, with hundreds of articles and columns to his credit. He currently authors a bi-monthly column called “In the Bill-iverse” which is distributed by over 14 State CPA Societies as part of their Practice Management e-newsletter. Besides being published by various magazines, journals and newspapers, his book on Succession, Securing the Future: Taking Succession to the Next Level, was published by the AICPA in February of 2010, the second book in a series following his original book Securing the Future: Succession Planning Basics. Bill has also written the fourth edition of his consulting book called Becoming A Trusted Business Advisor, How to Add Value, Improve Client Loyalty, and Increase Profits, published in August of 2010 by the AICPA. Bill is an active volunteer within his profession, having served in many leadership roles in the TSCPA and the AICPA. He is an incoming member of the AICPA Board of Directors and is rolling off his committee service as a commissioner on the AICPA’s National Accreditation Commission. He has also served in numerous other roles including being a member of AICPA Council several times, a member of Strategic Planning and Chair of the Consulting Services Committees.  On a local level, Bill has been a member of the Executive Board, Strategic Planning, and Chaired several Technology Committees for the Texas Society of CPAs.  Additionally, he has been honored by being named as a CPA Ambassador, was presented the Pathfinder Award and served as the Texas Vision Delegate.  Accounting Today has recognized his efforts by listing him as one of the Top 100 Most Influential CPAs, CPA Magazine has named him as one of the Top 100 Most Influential Practitioners, and INSIDE Public Accounting has listed him as one of the top 10 most recommended CPA firm consultants.

Evening
Evening On Your Own
Reservations will be made at several local restaurants and sign-up sheets will be posted at the AAA Registration Desk beginning Wednesday, June 22.

8:30 p.m. – 10:30 p.m.
Hospitality Suite
Stop by a hospitality suite hosted by NAPLIA.

Friday, June 24, 2011
6:00 a.m.
Morning Power Walk
Led by Dennis Lemieux, Berry Dunn McNeil & Parker
Join other attendees for a relaxing walk through some of downtown Louisville’s most interesting surroundings. Time will be provided to freshen up before sessions begin. Meet in the lobby of the hotel.

7:00 a.m. - 12:00 p.m.
Registration with Our Vendors
Cyber Café Open

7:15 a.m. - 8:20 a.m.
Win Big with AAA Breakfast Buffet
This open forum format will provide an opportunity for conference participants to ask questions of administrators, COOs, principals and partners from firms of various sizes with differing focuses and structures. The Association will visit the success of the Conference with golden nuggets provided while introducing plans for the 2012 National Practice Management Conference.

8:30 a.m. – 9:30 a.m.
Learning Organization: Keys to Successfully Identifying and Documenting Firm Best Practices
By Roman H. Kepczyk, CPA, President, InfoTech Partners North America
Program Level: Intermediate
NASBA Field of Study: Business Management & Organization
CPE Credit: 1.0 hours

This session will explore the tools and technologies that comprise today’s state of the art CPA firm and provide information on how to identify and document the firm’s best practices to establish the optimal learning organization. Those managing firms should be prepared to transition their firm successfully to a digital environment, manage the firm’s knowledge more effectively in a “less paper” world, and access firm resources at the fingertips of the staff from any place, at any time.

See Thursday’s 1:45 - 3:15 p.m. session (N) for Mr. Kepczyk’s bio.

9:30 a.m. – 9:50 a.m.
Refreshment Break

9:50 a.m. - 11:50 a.m.
Leadership Demystified: Stepping Into True Leadership
By Andy Andrews, New York Times Best Selling Author
Program Level: Intermediate
NASBA Field of Study: Personal Development
CPE Credit: 2.0 hours
HRCI Approved: 2.0 hours

In our personal quest for true leadership, there's an unwritten rule we all tend to follow: Buy the book and pursue the advanced degree. This method is supposed to uncover the "leader" within us once and for all. But Andy Andrews claims we've complicated our pursuit of what it really takes to be a great leader. In this groundbreaking presentation, Andy will powerfully simplify the leadership quest and offer proof that the key principles to success are accessible to everyone.

Hailed by The New York Times as a “modern-day Will Rogers who has quietly become one of the most influential people in America,” Andy Andrews is an internationally known speaker and novelist whose combined works have sold millions of copies worldwide. He has been received at the White House and has spoken at the request of four different U.S. presidents. Andy lived a relatively normal life until the age of 19, when both his parents died — his mother from cancer, his father in an automobile accident. Within a span of several years, the young man found himself literally homeless, sleeping occasionally under a pier on the Gulf Coast or in someone’s garage. It was then that Andy asked the question that would focus his search for what would ultimately affect millions of people. The question? “Is life just a lottery ticket, or are there choices one can make to direct his future?” The answer led his authoring of several books.

But he is more than just a successful author — much more. He is in such demand for personal appearances that he occasionally consents to speak to multiple audiences in the same city — on the same day! And still, his own schedule requires that he decline more engagements than he accepts. Fall of 2010 will bring the release of two new works, The Butterfly Effect, a book exploring a scientific theory based on physics within the context of our own lives, and The Boy Who Changed the World, Andy’s first children’s book. The Butterfly Effect shows readers that every action, however big or small, matters. He accomplishes this by introducing historical examples that illustrate how one person can set off a spark that, in turn, ignites the lives of unforeseen others. The Boy Who Changed the World illustrates this same principle to children, enabling them to see how they can have a meaningful impact on the world around them. Driven by his own personal, moving story, Andy Andrews communicates to his audience through the heart — an uncommon style in today’s media-driven world. Arguably, there is no single person on the planet better at weaving subtle yet life-changing lessons into riveting tales of adventure and intrigue — both on paper and on stage.

11:50 a.m. – 12:00 p.m.
Conference Closing

12:30 p.m. – 5:30 p.m.
Optional Activity: A Half-Day Tour
AAA Tours and Tastes Louisville with Lunch
For more information visit the Optional Activities section.

Resources to Complement Your Learning Experience! Each full Conference registrant will be provided with all session handouts in a bound booklet format as well as have on-line access to all materials and handouts for pre-, during and post-conference review. All registration packets will be accompanied by a notepad for taking notes during educational sessions. The on-line conference resource center also includes important information about Association services and products as well as information regarding the AAA website – your resource to the professional managing an accounting practice. Information about vendors and sponsors with links to their Websites will be included.

Certified Public Accountant Continuing Professional Education (CPE) Credits Select from more than 51.5 hours of CPE to earn up to 28.5 hours of credits at the AAA Practice Management Conference and Human Resources Fly-In. Two-and-a-half days of sessions are offered during the meeting and up to one full day prior, with topics of interest to those in public accounting. Attendees are responsible for determining their individual state’s requirements for CPE. The Association for Accounting Administration is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, 37219-2417. Web site: www.nasba.org. Upon course and evaluation completion, participants attending the 2011 AAA Practice Management Conference desiring CPE credit can earn up to 20.5 hours. Human Resources Fly-In attendees will earn up to 8 hours. The Conference and Fly-In do not require advance preparation or have prerequisites. For more information regarding administrative policies such as complaint and refund, please contact the AAA National Office at (937) 222-0030.

HRCI Approved Courses The Association for Accounting Administration is an Approved Provider of recertification credit hours for the Human Resources Certification Institute (HRCI). This program (including the HR Fly-In) has been approved for recertification credit hours toward PHR and SPHR recertification through the Human Resources Certification Institute (HRCI). Participants will have the opportunity to earn up to 17 hours of recertification credit hours. For more information about PHR and/or SPHR certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification credit.